PRIVACY POLICY

Last Updated: December 12, 2024

At The Wonder Emporium, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase. Please read the following policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We collect the following types of personal data:

  • Personal identification information (e.g., name, email address, mailing address, phone number).
  • Payment information (e.g., credit card details, billing address) when you make a purchase.
  • Technical information (e.g., IP address, browser type, device information, and usage data) that helps us improve our website’s functionality and security.
  • Transactional information (e.g., order history, shipping details) related to the purchases you make.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and provide customer service, including shipping and returns.
  • To improve our services and website by analyzing browsing patterns and user behavior.
  • To send promotional content, updates, or newsletters if you have opted to receive them. You can unsubscribe from these communications at any time.
  • To prevent fraud and ensure secure transactions.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Performance of a contract: We process your data to complete purchases, fulfill orders, and provide customer support.
  • Consent: We may ask for your consent to send promotional emails or newsletters, which you can withdraw at any time.
  • Legitimate interests: We may use your data to improve our services, website, and security.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with the following parties under certain circumstances:

  • Service providers such as payment processors, delivery services, and IT support providers, who help us operate our website and fulfill your orders.
  • Legal authorities when required by law or to protect our rights, property, or safety, or the rights of others.

5. Data Security

We use industry-standard security measures to protect your personal data. This includes using encryption protocols (e.g., SSL) to safeguard sensitive information during transmission. However, please be aware that no method of online data transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under data protection laws, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: If you believe the information we hold about you is incorrect or incomplete, you can request that we update it.
  • Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
  • Object: You can object to the processing of your personal data, particularly when we use it for marketing purposes.
  • Data Portability: You can request that we transfer your data to another service provider, where applicable.

To exercise any of these rights, please contact us at info@wonderemporium.uk.

7. Cookies

Our website uses cookies to improve user experience, analyze website traffic, and deliver personalized content. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can manage cookie preferences through your browser settings or opt-out of tracking if you wish.

8. Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to The Wonder Emporium, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
Email Address: info@wonderemporium.uk
Business Address: 5 Chaucer Court, Hoddesdon, EN11 9QW, UK